I’VE NEVER HAD AN ALTERATION DONE, WHAT IS THE PROCESS LIKE?
We recommend you make an appointment which typically lasts 10-20 minutes. If you are needing something hemmed, please bring the shoes you will wear with the garment most frequently. If you are needing sizing adjustments, wear the undergarments you will wear with the garment. We have a small dressing room you can get changed in and are happy to help you if you need assistance getting into the garment. We then mark and/ or pin where the adjustments need to be made, ask your name and phone number, and give you an estimate (which is indeed an estimate!) of what the alteration will cost. We call you when the alteration is completed and you pay when you pick up by cash, card, or check.
HOW LONG WILL IT TAKE FOR MY ALTERATION OR REPAIR TO BE COMPLETED?
This will vary greatly on the time of year, but we typically can get your garments back to you in two weeks.
HOW MUCH WILL MY ALTERATION OR REPAIR COST?
We get asked this question a lot, and the answer will almost always be the same; we have to see it! Please look at our Alterations tab to get an idea of what your alteration will cost but know that it may be more or less depending on the fabric, decorative stitching, layers, etc….
WHAT IF I NEED MY ALTERATION DONE QUICKLY?
We are happy to offer a rush service for you at an additional fee.
Next day alterations: 100% of your alteration (if your alteration costs $20 and you need it the next day, your total will be $40)
Two day alterations: 75% of your alteration ($20 alteration, $15 rush fee, $35 total)
Three day alterations: 50% of your alteration ($20 alteration, $10 rush fee, $30 total)
Four day alteration : 25% of your alteration ($20 alteration, $5 rush fee, $25)
DO I HAVE TO MAKE AN APPOINTMENT?
Yes please! Call us to schedule an appointment so we can pencil you in on our good ol’ fashioned calendar. (208)596-4017
DO YOU HAVE A MINIMUM SERVICE FEE?
Yes, we have a $5 minimum. So if you just need a button sewn on, consider finding something else you might need repaired as well!
SOMETHING ISN’T QUITE RIGHT WITH MY ALTERATION, WHAT SHOULD I DO?
It is incredibly important to us that you are happy with your alteration! If a seam comes out or something isn’t fitting the way you want it to, please bring it back and we will fix the alteration free of charge. We ask that you do this within 30 days but understand that this time frames isn’t always possible with busy schedules. We appreciate your business and want you to be thrilled with your alteration!
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We prefer cash and check and also accept all debit and credit cards.